For all our products, after deducting production procurement costs and shipping logistics expenses, we maintain a net profit margin of only 5-10% at maximum.
SHOEACC / CEO FARR
Terms & Condition
Last Updated: May 15, 2025
1. Introduction
Your use of this website constitutes acceptance of all terms in this Policy. We are committed to protecting user privacy, This Terms and Service Policy (“Policy”) details how we collect, use, share, and safeguard your personal information when you interact with our independent website (“Website”) for shoe and shoe accessories transactions.
2. Product Liability & Compliance
(1) Our Responsibilities
- SHOEACC ensures all footwear and accessories are sourced, produced, and sold in compliance with applicable laws and business ethics. We guarantee products do not infringe third-party intellectual property, trademarks, or legal rights68.
- Products meet national/industry quality standards or explicitly stated specifications. We provide legally compliant after-sales services.
(2) Your Responsibilities
- Use the Website and purchased products lawfully within your jurisdiction.
- Provide accurate and complete information during transactions. False information resulting in losses will be your sole responsibility.
3. Product Descriptions & Quality Assurance
(1) Product Descriptions
- Descriptions (e.g., style, material, size, functionality) are accurate but may vary slightly due to photography or display settings.
- Specifications are based on available data at publication. Updates may lag; check product pages for the latest details.
(2) Quality Guarantee
- Products meet quality standards at delivery. Defects (e.g., damage, peeling, detachment) entitle you to returns/exchanges per our Return Policy (published on the Website).
- Warranty periods: As stated in product documentation or 30 days from delivery if unspecified. Excludes damage from misuse, modification, or force majeure.
4.Prohibited Sales & Recalls Product
(1) Prohibited Products
Banned items include:
- Counterfeit goods infringing intellectual property rights.
- Products violating safety standards (e.g., toxic chemicals, non-compliant children’s footwear).
- Items requiring special permits or restricted by law.
(2) Recalls Product
SHOEACC will initiate recalls for products with safety risks or legal violations. You must cooperate with recall procedures. Non-compliance may void compensation eligibility.
5.Order Processing & Logistics
(1) Order Confirmation
- Orders are confirmed within 24 hours (excluding weekends/holidays). Notifications sent via email, SMS, or in-account messages.
- Out-of-stock items: Estimated restock dates provided; choose partial or full delayed shipment.
(2) Processing Time
- In-stock orders shipped within 3 business days (extended during promotions, as notified).
- Custom orders: Production timelines confirmed at purchase. Delays due to your delayed approvals will adjust delivery dates.
(3) Shipping
- Shipping methods and costs vary; details available at checkout. Track orders via provided tracking numbers.
- Liability: Loss/damage caused by logistics providers or force majeure (e.g., natural disasters, wars) are not our direct responsibility, but we assist in claims
6.Third-Party Responsibilities
- Partners (suppliers, logistics, payment processors) must comply with laws and ethics. SHOEACC audits partners and ensures diligence.
- Losses caused by partners (e.g., defective products, shipping delays) will be resolved through coordination. We reserve rights to seek compensation from partners but exclude liability for indirect damages unless legally mandated.
7.Intellectual Property (IP) & Infringement
(1) IP Ownership
- Website content (designs, text, logos) is owned by SHOEACC or licensors, protected by global IP laws. Unauthorized use is prohibited.
- Purchased products grant ownership of the item only; embedded IP (e.g., brand logos) remains with rights holders.
(2) Infringement Claims
- Submit written notices with evidence of IP violations. We will remove infringing content and penalize violators.
- If accused of infringement, we may suspend accounts or remove products. You must cooperate; confirmed violations incur liability for damages and legal fees.
(3) Counterfeits & Brand Authorization
- Selling counterfeit or unauthorized branded products is strictly prohibited. Violators face account termination and legal action.
- Sellers of branded items must provide valid authorization documents. Fraudulent claims result in full liability.
8.Payments & Disputes
(1) Payment Methods
Secure options: Credit cards, PayPal, etc. Transaction data is encrypted.
(2) Fees & Exchange Rates
- Fees displayed at checkout. Rates may change per payment providers’ policies.
- Currency conversions use real-time exchange rates. Market fluctuations are at your risk.
(3) Dispute Resolution
- Contact support within 1 business days for issues (e.g., payment errors, undelivered goods). We aim to resolve disputes collaboratively.
- Unresolved disputes may escalate to litigation in courts with jurisdiction over SHOEACC’s registered office.
9.General Terms
Unaddressed matters follow applicable laws. Invalid clauses do not void the Agreement. SHOEACC may update terms, with changes posted on the Website. Continued use post-update implies acceptance.
Address
2706D,6f, Times Building A, No. 89 LongCheng Aenue, Shangjing Community, Longgang District Shenzhen City, China.
Phone
Phone: (+86)-17-6886-55122
Support@shoeacc.com
SHOEACC
Effective Date: May 15, 20