COOKIE POLICY

Last Updated: May 15, 2025

Policy No.:​ CP-2025-001

​1. INTRODUCTION​

This Cookie Policy (“Policy”) governs the use of cookies and similar technologies on (“Site”) operated by SHOEACC.COM. This Policy complies with:

  • Regulation (EU) 2016/679 (GDPR)
  • California Consumer Privacy Act (CCPA §1798.135)
  • China’s Personal Information Protection Law (PIPL)
    By continuing to use the Site, you consent to our use of cookies as described herein.

2. DEFINITIONS AND CATEGORIES​

​2.1 Cookie Definition​
Cookies are small text files stored on your device when visiting websites, enabling core functionality, personalization, and analytics.

​2.2 Cookie Categories​

​Category​​Purpose​​Retention Period​
​Essential​Maintain site functionality (e.g., shopping cart, login)Session-based
​Preference​Remember language/currency preferences90 days
​Analytics​Measure traffic and user behavior14 months
​Marketing​Deliver personalized advertising180 days

​3. SPECIFIC COOKIE USAGE​

3.1 First-Party Cookies​

​Cookie Name​​Category​​Function​
shoa_sessionEssentialUser authentication
geo_overridePreferenceStore shipping region selection
shoe_size_prefPreferenceRemember shoe size selections

​3.2 Third-Party Cookies​

​Service Provider​​Purpose​​Opt-Out Link​
Google AnalyticsTraffic analysisGA Opt-out
Meta PixelAd performance measurementFacebook Ad Preferences
HotjarUser behavior recordingHotjar Opt-out

 

 

​4. USER CONSENT AND CONTROL​

​4.1 Consent Mechanism​

  • Initial cookie banner with granular category options
  • “Reject All” button equal in prominence to “Accept All” (EDPB Guidelines 05/2020)
  • Persistent settings panel accessible via site footer

​4.2 Management Options​
You may:

  1. Adjust preferences via “Cookie Settings” in footer
  2. Block non-essential cookies through browser settings:
    • Chrome: Settings → Privacy and security → Cookies
    • Safari: Preferences → Privacy → Manage Website Data

​5. SPECIAL DATA PROCESSING​

​5.1 Biometric Data​
For 3D foot scanning functionality:

  • Separate explicit consent collected under GDPR Article 9
  • AES-256 encrypted storage
  • Automatic deletion after 30 days

​5.2 Cross-Border Transfers​

  • EU → US: Protected under EU-U.S. Data Privacy Framework
  • China → Singapore: PIPL Chapter III certification

​6. USER RIGHTS​

Under applicable regulations, you have the right to:

  • Withdraw consent at any time (GDPR Article 7(3))
  • Access personal data collected via cookies
  • Request deletion of non-essential cookies
  • Lodge complaints with supervisory authorities

​7. DATA RETENTION​

​Data Type​​Retention Period​
Consent records3 years (GDPR Art. 30)
Analytics data14 months
Marketing cookies180 days

Address
2706D,6f, Times Building A, No. 89 LongCheng Aenue, Shangjing Community, Longgang District Shenzhen City, China.
Phone

Phone: (+86)-17-6886-55122

Email

Support@shoeacc.com

​SHOEACC​​ ​
Effective Date: May 15, 20

Close My Cart
Close Wishlist
Close Recently Viewed
Close
Close
Categories
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.