Payment Methods

Last Updated: May 15, 2025

​1. Introduction

Your use of this website constitutes acceptance of all terms in this Policy. We are committed to protecting user privacy, This Terms and Service Policy (“Policy”) details how we collect, use, share, and safeguard your personal information when you interact with our independent website (“Website”) for shoe and shoe accessories transactions.

2.Main Payment Methods

(1) Credit Card Payment

We support payments via major credit cards such as Visa, MasterCard, and American Express. This payment method offers a convenient and fast payment experience for consumers worldwide. Customers can complete the payment by entering relevant credit card information, such as the card number, expiration date, and security code, on the payment page. Our payment system uses advanced encryption technology to ensure the secure transmission and storage of customers’ credit card information, effectively preventing information leakage.

(2) PayPal Payment

PayPal is a widely used online payment solution that enjoys high international recognition and security. Customers can directly pay through their PayPal accounts. If they don’t have a PayPal account, they can also use a credit card/debit card to link and make a quick payment. By choosing PayPal payment, customers can enjoy its buyer protection policy, which provides a certain level of guarantee for transaction funds. Moreover, PayPal supports payments in multiple currencies, facilitating customers from different countries and regions.

(3) Bank Transfer

Considering the needs of some customers with large orders or those who prefer traditional payment methods, we offer bank transfer as a payment option. After placing an order, customers will receive a payment guidance email containing our company’s bank account information. Customers are required to transfer the full amount to our account within the specified time according to the instructions. Once the funds are received, we will promptly confirm and process the order. It should be noted that bank transfers may require a certain processing time, usually ranging from 1 – 5 business days, depending on the customer’s bank and location.

(4) Local Payment Methods

To better meet the payment habits of customers in specific countries or regions, we will do our best to integrate the commonly used local payment methods in the future:

  • Australia – POLi Payment: POLi Payment is widely used in Australia. Customers can directly use their bank accounts to make online payments through this method without the need for additional registration or using a credit card, providing a secure and convenient direct bank transfer channel.
  • Singapore – PayNow: Singaporean customers can use PayNow to transfer money quickly and securely between local bank accounts. During the payment process, customers can complete the payment by choosing PayNow and entering relevant bank information, and the funds will be received immediately.
  • Malaysia – FPX: FPX is an online payment solution in Malaysia that connects multiple Malaysian banks, supporting both domestic and international payments. Customers can easily make online payments as long as they have an account with an FPX partner bank.
  • Taiwan Region – Line Pay: This is a popular mobile payment method in the Taiwan region, supporting New Taiwan Dollar (TWD) transactions.
  • Other Southeast Asian Markets
    • Alipay/WeChat Pay: Mainly cover Chinese customers and cross-border buyers from China, making it convenient for them to complete payments.
    • DOKU (Indonesia), TrueMoney (Thailand): These are local payment gateways that meet the payment needs of local customers.

3.Payment Process Instructions

(1) Select Products and Checkout

Customers add the desired shoe accessories products to the shopping cart after browsing on our website. After confirming the products, click the “Checkout” button to enter the checkout page.

(2) Fill in Order Information
On the checkout page, customers need to fill in detailed order information, including the shipping address, contact information, etc. This ensures that we can accurately deliver the products.
(3) Choose Payment Method

Customers choose one of the above payment methods according to their own needs and preferences in the “Payment Method” option.

(4) Complete Payment
  • Credit Card Payment: Customers enter credit card information as prompted by the system to complete the authorized payment. Some banks may require additional identity verification, such as SMS verification codes. Please follow the instructions.
  • PayPal Payment: After clicking the “PayPal Payment” button, the system will redirect to the official PayPal page. Customers log in to their PayPal accounts and complete the payment process according to the PayPal guidance. If using a credit card/debit card for payment, enter the relevant information as prompted on the page.
  • Bank Transfer: After confirming the order information and transfer amount, customers make an offline transfer according to the bank account information we provided. After the transfer is completed, if there is a corresponding entry, customers should upload the transfer receipt on the “My Orders” page as soon as possible to facilitate us to follow up and process the order in a timely manner.
  • Local Payment Methods: After choosing a local payment method, customers complete the online payment according to the operation process guidance of the corresponding payment system.
 
 

(5) Payment Confirmation

After the payment is completed, the system will automatically redirect to the payment success page, and an order confirmation email will be sent to the customer’s registered email address. If there are payment issues and the payment result is not displayed correctly on the page, customers can check their payment tools (such as credit card bills, PayPal transaction records, etc.) to confirm the payment status and contact our customer service in a timely manner. Our customer service team is always available to answer any payment questions you may have.

4.Payment – Related Tips

Currency and Exchange Rate

All product prices on our website are default displayed in [primary trading currency]. When settlement is made using a payment method in a currency other than this, the conversion will be based on the real – time exchange rate of the payment platform or bank on that day. Due to exchange rate fluctuations, there may be slight differences in the actual payment amount. Please refer to the final payment amount.

Payment Fees

Different payment methods may incur certain fees. The specific fee standards are stipulated by each payment institution. Generally, credit card payments and PayPal payments may have certain fee rates. Bank transfer fees are usually borne by the customer’s paying party. For local payment methods, the fee details are determined with reference to the local payment service provider.

Security Assurance

We attach great importance to customer payment security. Our entire website adopts strict security encryption technology to protect the privacy and security of customers’ payment information. At the same time, we cooperate closely with various payment service providers and strictly comply with international payment security standards to ensure the security and reliability of the payment process.

Payment Problem Handling

If you encounter any problems during the payment process, such as payment failure or duplicate deductions, please contact our customer service team immediately. To help us quickly locate and assist in resolving the problem, please provide as much detailed information as possible, including the payment order number, payment method, and payment amount.

5.Co – branding Cooperation Payout Function

(1) Payout Technology Implementation
  • PayPal Payouts: This function can automatically distribute funds to cooperation partners (IP owners/illustrators) in accordance with a pre – determined ratio.
  • Stripe Connect: Supports split payments among multiple accounts. For example, 70% of the funds can be allocated to the platform, and 30% to the IP owner.
(2) Transparency of Payout Terms

The following content needs to be clearly stated in the co – branding cooperation agreement:

  • Payout Ratio: For example, clearly specify that 10% of the sales amount belongs to the IP owner.
  • Settlement Cycle: Clearly define the settlement cycle, whether it is monthly or quarterly.
  • Payout Currency: Specify the payout currency to avoid disputes caused by exchange rates.

6.Security and Risk Control Measures

(1) Payment Security Certification
  • SSL Encryption (HTTPS Protocol): We use SSL encryption technology and the HTTPS protocol to ensure the security of data transmission, preventing customers’ payment information from being intercepted or tampered with during transmission.
  • PCI DSS Compliance (Credit Card Data Protection): We comply with the Payment Card Industry Data Security Standard (PCI DSS) to strictly protect credit card data, ensuring that credit card information is stored and processed in accordance with relevant security standards.
(2) Anti – Fraud Tools
  • Stripe Radar: Use its real – time interception function to monitor transaction risks and promptly identify and block high – risk transactions.
  • Signifyd: Leverage its automatic review function to evaluate order risks and prevent fraud.
(3) Refund and Dispute Handling
  • Clear Policy: Publicly display the refund period (such as within 30 days) and return conditions on the website to make customers aware of the relevant regulations.
  • Special Handling for Co – branding Cooperation: For returns involving IP owners, both parties need to jointly confirm the liability, such as distinguishing whether the return is due to design issues or logistics damage.

 
Address
2706D,6f, Times Building A, No. 89 LongCheng Aenue, Shangjing Community, Longgang District Shenzhen City, China.
Phone

Phone: (+86)-17-6886-55122

Email

Support@shoeacc.com

​SHOEACC​​ ​
Effective Date: May 15, 20

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