Privacy Policy

Last Updated: May 15, 2025

 

​1. Introduction

Your use of this website constitutes acceptance of all terms in this Policy. We are committed to protecting user privacy, This Privacy Policy (“Policy”) details how we collect, use, share, and safeguard your personal information when you interact with our independent website (“Website”) for shoe and shoe accessories transactions.

Per CCPA §1798.140(o), ​​Personal Information​​ means:

“Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household,” including but not limited to:

  1. ​Identifiers​​: Real name, alias, postal address, IP address, email, account name, SSN, etc.;
  2. ​Commercial data​​: Purchase history, property records;
  3. ​Biometric data​​: DNA, fingerprints, face recognition, sleep/health metrics;
  4. ​Internet activity​​: Browsing history, search history, interactions with websites/ads;
  5. ​Geolocation​​: Device location trails;
  6. ​Inferences​​: Profiles reflecting preferences, predispositions, abilitie

​2. Information We Collect

​(1) Personal Information

When you interact with the Website, we may collect:

  • ​Name​​, ​​shipping/billing addresses​​, ​​email address​​, and ​​phone number​​.
  • ​Payment information​​ (e.g., credit card details, PayPal account) for transaction completion. Note: Payment data is encrypted by third-party processors; we do not store full card numbers

​(2) Order Information

Includes ​​products purchased​​, ​​quantity​​, ​​order dates​​, and ​​order numbers​​ to process transactions, provide updates, and handle after-sales inquiries

​(3) Usage Information

Automatically collected via ​​cookies​​, ​​web beacons​​, and analytics tools:

  • Pages visited, links clicked, session duration, browser/device details.
  • Used to improve user experience, optimize performance, and analyze behavior.

​(4) Special Data (Shoe Accessories Context)

  • ​Foot measurement data​​: Collected for custom products (e.g., insoles), including length, width, and arch height. Stored encrypted and deleted after 30 days unless legally require
  • ​Product feedback​​: Gathered via surveys to enhance product quality

3. How We Use Your Information

  • ​Order Fulfillment​​: Process payments, arrange shipping, and provide tracking details
  • ​Customer Service​​: Resolve inquiries using your provided information
  • ​Website Optimization​​: Analyze interactions to improve layout, functionality, and personalized content (e.g., tailored promotions)
  • ​Marketing​​: Send product updates and offers via email. Opt-out anytime using unsubscribe links

​4. Information Sharing

​(1) Third-Party Service Providers

Payment processors​​ (Stripe, PayPal), ​​logistics partners​​ (FedEx, DHL), and ​​analytics services​​ (Google Analytics). All sign strict confidentiality agreements

​(2) Business Transfers

Data may transfer during mergers/acquisitions, with privacy safeguards maintained.

​(3) Legal Compliance

Disclose information if required by law (e.g., court orders, public safety concerns)

​5. Your Rights

  • ​Access/Correction​​: Request a copy of your data or corrections via email
  • ​Deletion​​: Submit a request to liujunfang@shoeacc.com with your order ID and ID verification. Note: Some data may be retained for legal compliance
  • ​Opt-Out​​: Unsubscribe from marketing emails via links in communications
  • ​Data Portability​​: Export order history in CSV format

​6. Data Security

  • ​SSL Encryption​​: Secures data transmission between devices and servers
  • ​Access Controls​​: Restrict data access to authorized personnel only
  • ​Regular Audits​​: Conduct security audits and vulnerability assessments
  • ​Breach Response​​: Notify affected users within 72 hours of breaches

​7. Cookies & Tracking Technologies

  • ​Necessary Cookies​​: Enable core functions (e.g., shopping cart)
  • ​Analytical Cookies​​: Track usage patterns via tools like Google Analytics
  • ​Preference Cookies​​: Remember language, currency, and display settings Manage preferences through browser settings, though disabling may impair functionality

​8. Cross-Border Data Transfers

Data may be transferred globally using ​​Standard Contractual Clauses (SCCs)​​ or approved mechanisms to comply with GDPR, CCPA, and other regulations

​For EU Users

  • Rights under GDPR: Access, rectification, erasure, and data portability.
  • Lawful basis: Consent, contract performance, or legitimate interests.

​For California Residents

  • CCPA rights: Know/delete personal data; opt-out of “sales” (we do not sell data). Contact liujunfang@shoeacc.com to exercise rights.

​9. Policy Updates

Updates will be posted on the Website with effective dates. Review periodically to stay informed

Address
2706D,6f, Times Building A, No. 89 LongCheng Aenue, Shangjing Community, Longgang District Shenzhen City, China.
Phone

Phone: (+86)-17-6886-55122

Email

Support@shoeacc.com

​SHOEACC​​ ​
Effective Date: May 15, 20

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